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Why can't I use my fingerprint to unlock my phone?

Try using Touch ID after each step: Make sure that you have the latest version of iOS. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

Hereof, why can't I use my fingerprint to unlock my phone?

Try using Touch ID after each step: Make sure that you have the latest version of iOS. Go to Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

Subsequently, question is, how do you unlock a fingerprint? Set up Fingerprint Unlock Tap Settings > Security, then tap to turn on Fingerprint Unlock. Place your finger on the fingerprint sensor.

In respect to this, what do you do when your touch ID stops working?

How to fix iOS 11 Touch ID not working on iPhone and iPad

  1. Clean and dry home button.
  2. Turn Off/on Touch ID for iPhone Unlock, Apple Pay, and iTunes Store & App Store.
  3. Delete and re-setup Touch ID Fingerprints.
  4. Restart or force restart iPhone/iPad.
  5. Reset all settings on iPhone/iPad.
  6. Update to the latest iOS version.

Why is my fingerprint sensor not working?

Go to "Settings" -> "Sound & vibration", turn off "Screen locking sounds"; Return to "Settings" -> "Lock screen & password" and setup 2 minutes; Then enter fingerprints like that: first time touch the sensor with a dry finger, second time with moisten (not wet!) finger.

Similar Question and The Answer

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How much does it cost to fix Touch ID?

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